How to shop
Each piece is original
The furniture and accessories we sell are always the original product that carries wear and tear and is thus a unique original. The renovations to be carried out are to preserve this authenticity and at the same time put the item in a state where it can be used immediately. Goods are therefore always functional, clean and safe. The description of the goods on the web indicates how the renovation has passed and from when it comes. As a rule, we have furniture and accessories in one piece, but if you need more than one piece of the same furniture model in a café or other place, we are able to locate and refurbish them according to the client's requirements.
Purchase of goods
The nature of our products is not our classic e-shop. If you want to buy any of our products, just open the product details and respond with the "I have a question" or "i want to buy" button. In the first case, this is a non-binding question about the product if you are interested in some other details of the product, the way of renovation, the number of pieces, etc. Or, simply go to the order with the "I want to buy" button asking you the delivery address and your contact details. We will confirm your order and let you know the details of the different delivery types and details of the payment.
Payment and shipping
Payments are accepted in advance, you will receive an invoice when delivering the goods. Goods are shipped by type and size via DSV (Europe) or Fedex (overseas). When picking up goods it is always necessary to check the package. If the packaging is obviously damaged, it is necessary to unpack the goods and claim it as soon as possible. If the packaging is not damaged, but the goods are damaged, it is necessary to take picture of the damage (in details and also photo of the whole item), including the used packaging, and then apply the claim as soon as possible. Of course, we try to minimize the risk of damage, so we pack larger pieces carefully with several layers of cardboard and protective foil and provide shrink film.
We provide a warranty of one year for the items we sell, we always solve complaints without delay. Detailed term of trades you can find here.
